Frequently Asked Questions

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In order to see the timetables for the class and all the services available, please  click here and you will be redirected to our app where you can register and book your classes straight away

Download our app and register with your details. Once you purchase your membership or packages, you will have the option to book the class that best suits you. Cancellations and no show fees applies.

The type of sessions and class that we provide are designed to accommodate people with different fitness levels and backgrounds. We will give you a quick induction the first day that you come. So you can rest assured we will take care of you.

PLEASE CANCEL AT LEAST 8 HOURS IN ADVANCE OF YOUR SCHEDULED CLASS TIME TO AVOID LOSING YOUR CLASS CREDIT.

Late cancellation and no show will results in the forfeiture of your class credit. Membership holders will forfeit their class and incur in a £20 late cancellation / no show fee.

Cancellation of your membership MUST be done at least 20 day prior your next billing date. Requests received less than 20 days before the billing date will be processed for the following billing cycle.

No refunds or credits will be issued for late cancellation requests.

Unused classes do not rollover.

To help accommodate temporary life events while maintaining the integrity of our scheduling and operations, we offer a limited freeze option under the terms outlined below. Please do not confuse this with canceling your membership or package. Freezes are intended for short-term pauses, not indefinite holds or repeated cancellations and reactivations.

• Only one freeze/extension is allowed per calendar year per membership or package.
• Freezes are granted in monthly increments, with a minimum of 1 month and a maximum of 3 consecutive months.
• There is a £25 non-refundable fee per month of extension. This must be paid in full at the time of the request.
• No partial freezes or retroactive adjustments will be honoured.

Unfortunately not, but there is plenty of street parking around the area and easy public transport connections.